Quality Assurance & Quality Improvement in Healthcare
Stan, Clarence, Barry, and the Health Chatter team chat with Dr. Jennifer Lundblad, President and CEO of Stratis Health, about quality assurance and quality improvement in healthcare.
Dr. Lundblad leads Stratis Health, an independent non-profit based in Bloomington, Minnesota, focused on collaboration and innovation in health care improvement. With a strong foundation in leadership, organizational development, and program management, she brings deep experience from both the nonprofit and healthcare sectors.
Listen along as Dr. Lundblad shares how quality assurance and improvement are critical to improve health outcomes.
Join the conversation at healthchatterpodcast.com
Brought to you in support of Hue-MAN, who is Creating Healthy Communities through Innovative Partnerships.
More about their work can be found at https://www.huemanpartnershipalliance.org/
Research
- What is QI/QA?
- Four foundational elements of QI include: being customer-focused,process and system-oriented, valuing quality as a team effort, and being data-driven.
- How has QI changed?
- Old Ideas
- Model for Improvement;
- PDSA Cycle;
- Root Cause Analysis
- New Ideas
- Implementation Science;
- Co-Creation
- The role of data in QI
- Data is a cornerstone of QI
- Describes how well current systems are working
- Can help identify what happens when changes are applied
- Identifies variations in a process
- Helps monitor processes over time
- Documents successful performance
- When do we know QI is reached?
- Quality improvement is defined as a structured organizational process for involving personnel in planning and executing a continuous flow of improvements to provide quality health care that meets or exceeds customer expectations.
- What does it look like in Healthcare? Public Health? Community?
- Does it look different across different sectors? Are you able to speak on this?
- Is QI/QA vital for funding?
- How do we share progress with the public?
- What sort of projects is Stratis working on?
- Can you give examples of some QI/QA Projects?
- State Level vs. National Level
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